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Community Energy Club is an oil buying club bringing together the collective buying power of domestic, community and business heating oil users across the South West.

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0800 954 1956


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Club Terms and Conditions

  • The minimum order is 500 litres of oil
  • No orders will be accepted after midnight on the order date.
  • The size of delivery tanker required may affect both the ability of Community Energy Plus to accept an order and the delivery dates the customer is able to select. Customers requiring delivery by baby tanker are restricted to quarterly ordering dates as provided on the website and postal ordering forms.
  • I agree that Community Energy Plus may contact various oil suppliers on my behalf to obtain what is in their opinion the best price in conjunction with delivery date. If prices match they will also take into consideration other factors, including suppliers’ customer service history and payment terms. This price is accepted by me unless I cancel my order before the end of the working day on which the supplier and price is confirmed.
  • I understand that once Community Energy Plus has placed an order with the chosen supplier then they disclaim any liability. Thereafter the contract for the supply of oil will solely be between the supplier and myself. This includes delivery, connection, access, billing and payments etc.
  • I give permission for my details (name, address and telephone number etc.) to be given to the company that Community Energy Plus has chosen to supply my heating oil.
  • I understand that Community Energy Plus may use my address details while carrying out ‘mystery shopper’ activity.  This activity is carried out by Community Energy Plus to check supplier baseline prices from which they can negotiate a good price from suppliers and provide members with an indication of the savings achieved.
  • I agree that no responsibility is assumed by Community Energy Plus for any injury and/or damage to persons or property as a matter of products’ liability, negligence or otherwise, or from any use or operation of any methods, products, instructions or ideas detailed in any literature or websites from Community Energy Plus or partner suppliers or their agents.
  • I agree to be invoiced directly by the oil supplier and settle the account according to their criteria either prior to, on, or directly after the delivery date.
  • I agree to keep my oil tank in good condition and accept that oil companies have the right to refuse delivery if they consider my oil tank contravenes regulations relating to health and safety or to be a potential pollution hazard.
  • I understand that neither Community Energy Plus or any co-ordinator accept any  responsibility for the settlement of individual accounts, and agree that Community Energy Plus shall have no liability to me for any claims that may arise between the supplier and me for any supply contract that I may take out with them and the invoicing/payment thereafter.
  • Community Energy Plus will not divulge my information to any third party other than oil suppliers in relation to matters concerning the oil buying club.
  • It is my responsibility to inform Community Energy Plus of any change of address or contact details before any oil is ordered. Failure to do so means Community Energy Plus cannot be held responsible for oil being sent to the wrong address and the customer would be liable for the payment to the oil supplier.
  • Community Energy Plus has the right to refuse any application and change the terms and conditions at any time.